Frequently asked questions:
Do i need to turn off the system?
No you do not need to turn off the system during the clean or the system check.
My installer said i did not have to service or clean my system!
Unfortunately, when these systems are sold, it sounds much more appealing to install and not have to worry about the system again. Obviously any sort of machinery will need some general upkeep to maintain its full efficiency.
How long will this take?
We like to ensure that we do not rush the clean or service. combined, your appointment should take from 1-1.5 hours.
(Clean or service, separately, will however take a shorter amount of time.)
I have a warranty with my installer, am i covered for this with them?
Many companies have now, unfortunately ceased trading, leaving warranties void. However it is important to check to see if they are still trading and are happy to include your service requirements within that warranty.
Can i service and clean my panels myself?
We would not advise this as customers may not be as experienced in working from heights or with specialist machinery, also it is not always easy carrying buckets of water and a sponge up and down a ladder! Customers are also not insured in an unlikely event of any accident or damage.
But my system is working fine?
That is great news! Our services are to ensure that these systems are to be kept like it!
Who are Renewable Aftercare Ltd?
We are a small company fully registered with insurance. Please see a copy of our incorporation certificate below.
No you do not need to turn off the system during the clean or the system check.
My installer said i did not have to service or clean my system!
Unfortunately, when these systems are sold, it sounds much more appealing to install and not have to worry about the system again. Obviously any sort of machinery will need some general upkeep to maintain its full efficiency.
How long will this take?
We like to ensure that we do not rush the clean or service. combined, your appointment should take from 1-1.5 hours.
(Clean or service, separately, will however take a shorter amount of time.)
I have a warranty with my installer, am i covered for this with them?
Many companies have now, unfortunately ceased trading, leaving warranties void. However it is important to check to see if they are still trading and are happy to include your service requirements within that warranty.
Can i service and clean my panels myself?
We would not advise this as customers may not be as experienced in working from heights or with specialist machinery, also it is not always easy carrying buckets of water and a sponge up and down a ladder! Customers are also not insured in an unlikely event of any accident or damage.
But my system is working fine?
That is great news! Our services are to ensure that these systems are to be kept like it!
Who are Renewable Aftercare Ltd?
We are a small company fully registered with insurance. Please see a copy of our incorporation certificate below.